Customer Service
Feel free to contact us:
by email: osasark@yahoo.com Please be sure to include your name, mailing address and telephone number.
by Phone: (620) 431-2730 Monday through Friday, 9:00 a.m. to 5:00 p.m. Central time
Shipping Charges:
| Order Price |
Standard Mail (7-10 Days) |
Express Mail (3-5 Days) |
| up to $25.00 |
$6.95 |
$12.95 |
| $25.01-50.00 |
$7.95 |
$15.95 |
| $50.01-75.00 |
$8.95 |
$17.95 |
| $75.01-125.00 |
$10.95 |
$19.95 |
| $125.01-200.00 |
$15.95 |
$26.95 |
| over $200.00 |
8% of order total |
16% of order total |
| Insurance: |
A $1.65 fee (based on the postal insurance fee) is added to guarantee free replacement of all items lost or damaged in transit. |
| Restocking Fee: |
A 15% restocking fee on any returned item unless the return is based on an error on our part or the merchandise is defective. |
| Member's Discount: |
To receive your discount of 10%, please enter the name your membership is under at the top of the Museum Shop's main page. |
| Forms of Payment: |
You must use a credit card to place an online order...We accept the following credit cards: Visa, Mastercard and Discover.
You may also pay by check or money order when placing an order by regular mail...Please make your check or money order payable to "The Safari Museum"...
The Martin and Osa Johnson Safari Museum
111 N. Lincoln Avenue
Chanute, Kansas 66720
Checks must be in United States dollars and drawn on a United States bank...Please do not send cash or international money orders. |
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